Trusted Guidance for All of Life's Journeys

We Are Waystone

Waystone HHS is a nonprofit organization supporting children, adults, and families across Northeast Massachusetts for more than 50 years.

ServingMerrimack Valley · Greater Lowell · North Shore · southern New Hampshire

We Are Waystone · The Inclusion Connection, Lawrence
The Inclusion Connection, Lawrence

Waystone HHS

Waystone by the Numbers

Waystone Health & Human Services partners with people who are diverse in age, ability, and cultural background throughout their personal, work, and life journeys, providing trusted guidance and support to individuals and families across the lifespan.

100Years of experience in health services
700+Employees and caregivers
4,000Lives impacted annually by Waystone
75,000Hours of clinical & nursing provided
Footage from Waystone homes and the Inclusion Connection

Across the lifespan

Who We Serve

We serve people across the lifespan, with a wide range of diagnoses, conditions, and challenges.

Line drawing of eight people of all ages walking together along one path, hands linked
Ages 0–13

Children

Services at this stage
  • Children & Family Services
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Ages 14–21

Transition Age

Services at this stage
  • Day & Employment Services
  • Community Living Services
  • Children & Family Services
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22 years +

Adulthood

Services at this stage
  • Day & Employment Services
  • Nursing & Behavioral Health Services
  • Community Living Services
  • Children & Family Services
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Retirement +

Golden Years

Services at this stage
  • Day & Employment Services
  • Children & Family Services
  • Nursing & Behavioral Health Services
  • Community Living Services
Learn More

Our teams support people living with:

Neurodevelopmental and Sensory Needs

Intellectual / Developmental Disabilities · Autism Spectrum Disorders · Sensory Processing Disorders

Physical & Medical Conditions

Brain Injuries (ABI & TBI) · Mobility Impairments · Complex Medical Conditions

Behavioral & Mental Health

Mental Health Challenges · Anxiety, Depression, and Mood Disorders · Behavioral Challenges

Aging & Memory Care Needs

Alzheimer's Disease & Dementia · Age-related Conditions

Core Values

Our Values

Trust

Practicing open communication, transparency, and accountability to build lasting relationships.

“In our work, we're often supporting people in the privacy of their own homes and spaces. It's essential to establish mutual trust with the people we serve, in order to properly support them and meet them where they're at.”Waystone Program Manager

Growth

Supporting learning, innovation, and continuous improvement for all.

“Waystone understands that the path to success is not always a straight line. The flexibility, patience, and support the staff provides allows people like my daughter to learn and grow at their own pace.”Parent

Respect

Treating every person with fairness, dignity, and compassion.

“A life without dignity is not much of a life. By treating each other with respect and providing dignified care, we are ensuring that each connection we make is adding value to someone's life, and in turn, enriching our own.”Advocate

Integrity

Leading with honesty, accountability, and ethical decision-making.

“Honesty, accountability, and the desire to make things right are consistently part of my interactions with Waystone staff.”Parent of Person Served

Belonging

Creating an inclusive community where everyone is valued and connected.

“Every person has worth and value. Helping people uncover and embrace their roles in life and value as a human is at the core of what we do.”Brad, CEO
Cooking class at the Inclusion Connection, Lawrence

The Inclusion Connection · New space

A place to belong.
Room to be you.

The Inclusion Connection brings people with disabilities and their families together through opportunities for personal growth, skill development, and community.

Home to the Keystone Social Inclusion Hub and the Merrimack Valley Family Support Center, the IC is a place to build independence, practice self-advocacy, and make meaningful connections.

Keystone Social Inclusion Hub
Merrimack Valley Family Support Center

Where paths connect, people thrive.

Brad Howell

Leadership

“This past year, Waystone continued to focus on building our agency's community. Our commitment to diversity, equity, inclusion and belonging strengthens as we engage more employees in creating a Waystone Community where all are empowered and welcome. The future of Waystone is extremely bright thanks to our incredible employees, community partners and other supporters.”
Brad Howell
Brad HowellPresident and CEO
Lisa Staff
Lisa StaffPresident, Board of Directors
Meet Our Team

News & Events

All News & Events

Cummings Foundation

Waystone Is Proud to Be a Cummings Foundation Grant Recipient

Proud recipient of a Cummings Foundation grant.

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News & Events

Grandparents & Kinship Monthly Support Group

Are you a Grandparent or Relative raising children not your own? This group, run by Waystone HHS, has a special emphasis on relatives raising children with disabilities.

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News & Events

ABLE Accounts & Special Needs Trusts Event

Our Adult Foster Care Program hosted an informational forum on ABLE Accounts and Special Needs Trusts on September 4, 2024.

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Careers

Join the Waystone Family

Looking for a career where you can truly make a difference? Explore the many opportunities available at Waystone! We're hiring for roles such as: Residential Staff, Program Managers, Case Managers, Children & Family Support Specialists, Clinicians, Developmental Specialists, Employment Specialists… and more!