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About Us

Strategic Vision and Priorities

The Waystone Health and Human Services of the future will be innovative, thoughtful, financially sound, and data driven.

Our Strategic PrioritiesAnnual Reports
People working together at a Waystone day program

Strategic Vision

Reframing, enhancing, and reinventing

Waystone’s strategic work is focused on reframing, enhancing, and reinventing our organizational structure, the services we provide, and our investment in the people we serve, our employees and the broader community.

Waystone is dedicated to transforming human services and creating inclusive communities by advancing innovation, advocating for change, and serving with compassion and commitment.

Waystone Strategic Vision wheel showing the five strategic priorities

Strategic Plan

Strategic Priorities

  1. 01

    Values-Driven Community

    We will build a community grounded in values (Trust, Growth, Respect, Integrity, and Belonging) that underpin every interaction and decision, fostering meaningful collaboration and creating a lasting difference in the lives of those we serve and employ.

  2. 02

    Service Excellence & Stakeholder Engagement

    We will provide accessible, high-quality, and innovative services by fostering transparent and collaborative partnerships with our stakeholders.

  3. 03

    Growth & Resilience

    We will expand our reach and amplify our impact by leveraging technology, data, and digital tools, while consistently demonstrating resilience and agility in the face of evolving challenges.

  4. 04

    Capacity Building & Continuous Improvement

    We will enhance our efficiency and effectiveness by building robust internal processes, using resources responsibly, maintaining accountability, investing in our employees, and pursuing continuous improvement to deliver high-quality, mission-driven services.

  5. 05

    Visibility, Advocacy, & Impact

    We will increase brand awareness through strategic outreach and partnerships, while amplifying the voices of those we serve to influence public awareness, policy, and practices, establishing Waystone as a trusted community leader and catalyst for transformative change in our field.

Accountability

Accreditation & Annual Reports

Accreditation / Accolades

Licensed by the Department of Developmental Services

Massachusetts Department of Developmental Services (DDS).

CARF accreditation award
Accreditation / Accolades

CARF Accredited

Commission on Accreditation of Rehabilitation Facilities.